We are striving to get orders to you safely and to keep you up to date on the changes we have actually made throughout this time.
We are working closely with our shipping partners to guarantee all shipments get here securely and on time. The well-being of our consumers is a top priority and all essential precautions are being taken to make sure the safety of both consumers and couriers throughout this time.
We are presently not able to ship your order as quickly as usual. The factor is, on the one hand, the increased need at the moment and, on the other, the modification of our internal capabilities to protect workers. To guarantee their safety, we carry out additional health and hygiene steps in our logistics. Regrettably, this implies that we currently require longer to process your order than you are used to. We, for that reason, request your understanding and ensure you that we will do whatever to guarantee that you get your order as soon as possible.
We are doing all we can to guarantee that your orders get to you as quickly as we can, but we understand that you, our lovely clients, will understand if there is a little bit of a delay whilst we get used to brand-new ways of working.
, if you have any questions our customer care group is here constantly. You can reach them by emailing firstname.lastname@example.org