At Radeshop, we strive to provide a seamless and efficient delivery experience for all our customers. Please read the details below to understand how we handle shipping and delivery for your orders.
We ship to most countries worldwide. If your location is not listed during checkout, please contact our customer support at support@radeshop.com for assistance.
We offer a variety of shipping options to suit your needs, including:
Shipping costs are calculated at checkout based on the size, weight, and destination of your order. Occasionally, we offer free shipping promotions—be sure to check our site for current offers.
Once your order is placed, it will be processed within 1-3 business days. During busy periods, such as holidays or special promotions, processing times may be extended. Rest assured, we are working to get your order to you as quickly as possible.
Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order’s progress through our carrier’s website. If you experience any issues with tracking, please reach out to our support team at support@radeshop.com.
For international orders, please note:
We aim to meet the delivery times quoted above, but occasionally, delays can occur due to unforeseen circumstances, such as weather conditions, customs delays, or other carrier-related issues. If your delivery is delayed, we will notify you promptly via email and work to resolve the issue as quickly as possible.
If your tracking number shows that your order has been delivered, but you have not received it:
If you are still unable to locate your package, please contact our customer support at support@radeshop.com, and we will assist you in investigating the issue.
Please ensure that your shipping address is correct when placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you realize that you’ve entered the wrong shipping information, please contact us immediately at support@radeshop.com. We will do our best to correct the issue before your order is processed, but we cannot guarantee that changes can be made after the order has been placed.
If your order includes multiple items, they may be shipped separately, depending on availability or warehouse location. In this case, you will receive multiple tracking numbers and notifications. Shipping fees are only charged once, regardless of the number of shipments.
If your order includes pre-order or backorder items, we will ship these items as soon as they become available. You will be notified of any significant delays, and you will have the option to cancel the order if needed.
